1. How do I register to use the site?
2. How do I contact the Observatory team?
3. Why can't I view Maps&Stats?
4. Why can't I view Quick Maps?
5. Whats the difference between 'Quick Maps' and 'Maps&Stats'?
6. Is there more up-to-date data available?
7. Why can't I see the data in more detail?
8. Can I download the data?

1. How do I register to use the site?

To register to use this site you must contact the Admin team via the contact us page located here and they will set up a username and password for you, this will enable you to access the site.

2. How do I contact the Observatory team?
You can contact the Observatory Team using either the 'Contact Us form' which is located here or alternatively you can telephone, email or call us using the following details:

Address
Observatory Team
7th Floor
Jacob's Well
Bradford
BD1 5RW

Telephone: 01274 43 1000

Email: observatory@bradford.gov.uk

3. Why can't I view Maps&Stats?

If you are unable to view Maps&Stats then you will firstly need to check if you have the Active-x plug-in installed which can be manually downloaded from here . If this doesn't solve the problem please get in touch with the team via the 'Contact Us' page.

4. Why can't I view Quick Maps?

If you are unable to view Quick Maps then you will need to check that you have an Internet browser compatible with Adobe Flash viewer. If this doesn't solve the problem please get in touch with the team via the 'Contact Us' page.

5. Whats the difference between 'Quick Maps' and 'Maps&Stats'?

"Quick Maps" gives you access to a range of maps which displays data on various themes (e.g. Health, Crime). Data on Quick Maps is analysed at one or more geographical levels, such as Ward or Super Output Area. By contrast "Maps & Stats" is a web-based Geographical Information System (GIS) which allows you to analyse data in more detail, giving you the flexibility to view more than one set of data at the same time than Quick Maps, but may take a little more time to master.

So if you want quick and easy access to geographical data, Quick Maps is likely to prove ideal but if you are looking for more detail and statistics for any area you choose , then you should use 'Maps&Stats'.

6. Is there more up-to-date data available?

The data on the website is the latest that we currently have available through the data sharing agreement's in place with each of our partners.

7. Why can't I see the data in more detail?

You may not be able to see the data at the level you were hoping for, for a number of reasons:

• The data may be restricted due to confidentiality and the risk of disclosing personal information.
• The data you are trying to view is only available at that geographical level because there is insufficient data at a more local level.